Whoops!

So I think I offended Hydro Quebec, well, a guy there anyway.

First of all, on the automated answer system, I selected 9 for ENGLISH. So all my pre-recorded messages were in English, fine and dandy. Then I get an agent - and HE SPEAKS FRENCH TO ME THE WHOLE TIME! Why would I select ENGLISH if I wanted to speak French to the guy?

Anyway, I'll get my bills in English from now on... I think. He gave me no confirmation. He was more interested in getting me off the phone.

I am a maudite anglais!